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Privacy
Policy

Your privacy matters to us. This policy explains how Malibu Group Billing collects, uses, and protects the information you provide through our website.

Effective Date: May 1, 2026 · Last Updated: May 1, 2026

Information We Collect

When you use our website contact form, we may collect the following information:

  • Your name
  • Email address
  • Phone number
  • Facility name
  • Your message or inquiry

How We Use Your Information

The information you provide is used solely to:

  • Respond to your inquiries and requests
  • Provide free consultations about our revenue cycle management services
  • Communicate with you about our services as requested

Information Sharing

We do not sell, rent, trade, or otherwise share your personal information with third parties for marketing or any other purpose.

To process contact form submissions, we use a third-party email delivery service (EmailJS). This service transmits your form data solely for the purpose of delivering your inquiry to our team. We do not authorize any third-party service provider to retain, share, or use your information beyond this purpose.

Data Retention

We retain the personal information you submit through our contact form only for as long as necessary to respond to your inquiry and provide the services you requested. If you would like us to delete your information at any time, please contact us using the details below and we will promptly remove it from our records.

Your Rights (California Residents)

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

  • The right to know what personal information we collect and how it is used
  • The right to request deletion of your personal information
  • The right to opt out of the sale of your personal information (we do not sell your data)
  • The right to non-discrimination for exercising your privacy rights

To exercise any of these rights, please contact us at matt@malibugroupllc.com. We will respond to verified requests within 45 days as required by law.

HIPAA & Protected Health Information

Important Notice

The contact form on this website is intended for general business inquiries only. It is not a secure channel for transmitting protected health information (PHI) as defined under HIPAA. Please do not submit any patient information, medical records, or other PHI through this website. If you are an existing client, please use the secure communication channels provided during onboarding.

Cookies & Analytics

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. These technologies may collect information such as your IP address, browser type, pages visited, and time spent on our site.

This data is collected in aggregate and is not used to personally identify individual visitors. You can control cookie settings through your browser preferences at any time.

Data Security

We take reasonable measures to protect the personal information you provide through our website. However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or how we handle your information, please contact us:

Malibu Group Billing

Email: matt@malibugroupllc.com

Phone: (310) 294-1077

Have Questions?

We're here to help. Reach out to discuss how Malibu Group Billing can support your facility's revenue cycle.

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